FAQ's

+ What happens to my licenses if I cancel my membership?

Short Answer: Nothing 

Long Answer: Each time you download a song for final use from the site, it is licensed in perpetuity. This means any song you license and use in projects you create while you’re a Soundstripe member remain legally licensed forever and ever, amen. You are not able to create new projects using Soundstripe songs if you are no longer a member.

+ Once I download a track, can I use it multiple times on multiple projects?

Short Answer: No 

Long Answer: Since we offer a single use license for a particular song with a particular project, you will need to relicense each song before additional uses.

Here’s how it works: As a member, each time you hit the LICENSE button, you’re asked to provide the final project title you intend on using the track for. The reason we ask for a project title is because each time you download a track from our site, you’re also generating a single use sync license for that track in connection with that one production.
When licensing videos to be posted on YouTube and other social media sites, the project title should be entered for the individual video, not the channel. Music may also be used for podcasts, but the song must be licensed for each individual episode.

+ Can I cancel whenever? What about refunds?

Short Answer: Yes and No 

Long Answer: You can cancel whenever you’d like, but you are responsible for cancelling before your subscription renews. A refund will not be issued for failure to cancel. Annual cancellations are not entitled to a prorated refund. However, should there be a situation where all parties believe a refund is right, we will review this request in a timely manner.

+ How often do you add new tunes?

Short Answer: Weekly 

Long Answer: We add music to our library every Friday. Typically 300 - 500 quality songs are added each month.

+ Do you have a formal legal license to look at?

Short Answer: Yes 

Long Answer: You can view our Terms of Services, Privacy Policy, and License agreement HERE.

+ What are your license restrictions?

Short Answer: Nudity, Live Performances

Long Answer: We only have a few restrictions! The first is with nudity; we like to ensure our artists are comfortable with their art being used in such a way. Live performances of our music is also prohibited.

+ What is Content ID?

Short Answer: A tool to help limit piracy 

Long Answer: Copyright owners can use a system called Content ID to easily identify and manage their content on YouTube. Videos uploaded to YouTube are scanned against a database of files that have been submitted to us by content owners. This is a really helpful tool for artists to limit piracy, unfortunately at this time, it is still a relatively new device that the industry doesn't have a perfect solution for - that includes us here at Soundstripe, but we do actively work to find a better solution to this issue.

+ Do Soundstripe songs have Content ID?

Short Answer: Not at this time.

Long Answer: Soundstripe’s artists are not registered with Content ID.
However, Soundstripe does not own the rights to the song. Rather, we are a third party licenser on behalf of our artists, and our artists are within their rights to use a Content ID system to monetize videos that use their content in an attempt to limit piracy.
If an artist, their management, or their record label has registered a song with Content ID, there will be a warning on our site to let you know before you license the song.

+ Can I use a song that has a Content ID warning?

Short Answer: Yes 

Long Answer: If you use a song that has a Content ID warning and upload it to Youtube, you will get a Copyright notice.  This is nothing to be alarmed by - your video is not at risk of being removed and you will not be penalized. This claim is to let you know that your video has copyrighted material. If your video has over 10,000 views, Youtube may choose to monetize this video for the artist. You are able to submit the claim to us HERE. We cannot guarantee that the artist’s record label or management will agree to remove the claim. 

+ Do I need to provide a Cue Sheet for Broadcast on TV? What are Cue Sheets?

Short Answer: Yes.

Long Answer: You can use our content for commercial purposes, but you must provide a cue sheet if the project is broadcasted on network/cable television. When using a licensed song for television, cue sheets help the performing rights organizations know who to pay for the use of that song. This is at no cost to you.




+ What if I get a YouTube claim, but the song didn’t have a Content ID warning?

Short Answer: Probably a mistake! Submit a claim with us HERE.

Long Answer: Since the Content ID system is done by robots, sometimes they mistake one song for another. Submit a claim to us HERE and we will work to get this removed for you. Typically false claims are removed within 24 hours or less. 

+ Can I pay by PayPal or an E-Check? 

Short Answer: No 

Long Answer: Currently we only have the ability to accept 16 digit credit and debit cards. 

+ Do you have a partner or affiliate program I can sign up for? 

Short Answer: Yes 

Long Answer: Yes we do! Click HERE to apply. You will be contacted in 24-48 hours.

+ Do I need a Standard account or a Premium account?

Short Answer: It’s up to you!

Long Answer: We have two plans - Standard ($15 a month or $135 annually) and Premium ($245 annually). Both offer unlimited downloads and access to all of our music! Premium additionally offers SFX, music stem control, and pre-release access.


+ Can I use music from Soundstripe to create my own song?


Short Answer: No

Long Answer: All of the content on our site is copyrighted material, so altering the integrity of the song (including adding vocals or additional instruments) is strictly prohibited. However, you may shorten, loop or fade into another track to fit your project.